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I T Support Assistant

South East
£35,000 to £40,000
Job Type
8 Sep 2022

We are recruiting for a 1st line Support Assistant for our client based in the Heathrow area. Ideally you will have a minimum of 3 years experience and Cargowise knowledge would be an advantage

Duties will include:

  • Provide 1st line support for all user IT issues that arise
  • Support of IT equipment and phones for all staff
  • The inventory control including, but not limited to IT and phone equipment
  • Some installation of IT workstations (PC, laptops, operating systems and company specific software)
  • Support of problems with various Microsoft applications
  • Assist in various IT projects including company system implementations
  • Basic level network infrastructure support
  • Utilise 2nd line escalation when required
  • Some IT supplier related activities e.g., Procurement

Personal Attributes:

  • Attention to detail and logical approach
  • Excellent written and spoken English
  • Interest in project work
  • Flexible and resilient
  • Optimum time management and able to effectively prioritise tasks
  • Proactive
  • Strong analytical skills
  • Problem-solving skills, creativity
  • Team and service-oriented
  • Willingness to learn with new IT products
  • Integrity: The role requires appropriate handling of confidential, sensitive information
  • Able to effectively analyse data
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  • Job Reference: 707318900-2
  • Date Posted: 8 September 2022
  • Recruiter: Kevin Theobald Recruitment Agency
    Kevin Theobald Recruitment Agency
  • Location: South East
  • Salary: £35,000 to £40,000
  • Sector: Healthcare & Medical
  • Job Type: Permanent