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Customer Engagment Executive

Location
Harrow, South East
Salary
£22,000 to £23,000
Job Type
Permanent
Posted
8 Sep 2022

Job Title: Customer Service Executive Location: Harrow Salary: Up to £23,000 pa Contract: Full Time, Monday to Friday Shift patterns between 8:30am - 6:00pm One evening shift 11:30am - 8:00pm Our client is looking for a confident and pro-active Customer Service Executive, to join their busy and expanding team. The right candidate for this role must have a confident telephone manner, be happy to make a high volume of out-bound calls on a daily basis and be happy to work within a role which requires excellent listening skills. Responsibilities: Managing a portfolio of consumer accounts, building B2B customer relationships Collecting overdue consumer debts, arranging debt recovery plans Listening to customers and working with them to resolve their outstanding accounts Dealing with account queries, managing a large volume of emails and calls Skills: Strong customer service skills and a confident telephone manner Previous experience working in an environment making a high volume of calls. Must be professional and have excellent communication skills Be organised and have excellent time management skills Be reliable and self-motivated, along with the ability to work on your own initiative Benefits: Competitive basic salary Annual bonus of up to £4000 per annum Well-being programme Life Insurance Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data

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Details

  • Job Reference: 707319715-2
  • Date Posted: 8 September 2022
  • Recruiter: Smart 10 ltd
    Smart 10 ltd
  • Location: Harrow, South East
  • Salary: £22,000 to £23,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent