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Business Intelligence Program Manager

Olympia, Washington
Job Type
8 Sep 2022
American Express Global Business Travel (GBT) equips companies of all sizes with the insights, tools, services and expertise they need to keep their travelers informed, focused and productive while on the road. With approximately 14,000 employees and operations in nearly 140 countries worldwide, American Express GBT empowers customers to take control of their travel programs, optimizing the return on their travel and meetings investments, while, more importantly, providing extraordinary traveler care.

Were moving faster than ever and introducing new products, services, and strategies that will revolutionize the travel industry and bring greater value to our business customers. Our clients success expands our success, so we put our heart and soul into helping our clients achieve results that exceed all expectations. As the worlds largest travel management company, we are continuing to build alliances with key travel leaders and suppliers throughout the world, strengthening our position as a quality provider to companies of all sizes.

Get ready to take your career to new heights.

For more information about American Express GBT, please refer to our website:

GBT is looking for a candidate with strong analytic and technical skills to support a wide range of business processes and analytic workloads.

Overview of Role:

In this data centric role, the BI Manager will oversee a high-profile Clients IT Strategy supporting their travel program. Responsibilities range from daily technical support to long term IT project planning and delivery.

Key Responsibilities:
  • Support the Clients Travel team in the delivery of custom dashboards and automated workflows -- primarily using PowerBI, Power Automate and other tools used by Client and GBT.
  • Provide strong analytic, interpretive and problem-solving skills to research and provide insight to Client Travel team, to gather requirements, and provide program and project support.
  • Technical subject matter expert of systems, where appropriate, supporting the deployment of any new tools/features and troubleshooting defects in data pipelines, data repositories, reporting systems and dashboards.
  • Manage incoming work requests and define priority, scope and deliver in a timely manner.
Key Qualifications and Attributes:
  • 3+ years professional experience developing data driven business analytics
  • Full data stack expertise - data ingestion and management; data processing and analytics; data reporting and automation
  • Demonstrated expertise working with Business Intelligence tools in complex data environments
  • Power Platform: Power BI (PowerQuery/M and DAX), Power Automate, Power Apps
  • Advanced Excel (pivot tables, data cubes and advanced functions)
  • Azure SQL
  • Azure Storage (blobs and data lakes)
  • Azure Data Factory
  • Azure Synapse Analytics and/or Databricks (plus knowledge of Python and Pyspark)
  • Strong analytical and interpretive skills
  • Strong process management orientation with a proven ability to deliver results
  • Proven ability to work creatively and analytically to solve problems with demonstrated ability to translate business needs or requests into insightful analytics
  • Knowledge of corporate travel data concepts and patterns is a plus
  • Proven project management and time management skills and experience in managing several projects simultaneously
  • Proactive with the ability to multi-task and prioritize
  • Fast learner with intellectual curiosity and a keen interest in data analytics
  • Excellent written and verbal communication skills
  • Strong people skills and a track record of working collaboratively with a distributed team
We are committed to ensuring that our global workforce experiences a culture of belonging that leverages the diverse backgrounds and unique perspectives of our colleagues, clients, partners and communities, to foster a high performing multicultural and inclusive organization. We believe that a culture where everyone feels engaged, has a voice, and is empowered to achieve their full potential, is core to our purpose and success.


United States - Virtual Location

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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  • Job Reference: 707262374-2
  • Date Posted: 8 September 2022
  • Recruiter: American Express Global Business Travel
  • Location: Olympia, Washington
  • Salary: On Application
  • Sector: Consulting & Corporate Strategy
  • Job Type: Permanent